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Rustdesk Screen Support for Windows, MacOS - Knowledgebase / Support - Terra Helpdesk

Rustdesk Screen Support for Windows, MacOS

Authors list
  1. Download the Rustdesk Client

    1. Windows 10 and 11

    2. Mac (Intel)

    3. Mac (Apple Silicon)


  2. Click on the Menu button [ ⋮ ] on the right side of ID as shown below, and choose “ID/Relay Server”

     

  3. ID Server: rustdesk.terradatacenters.com

  4. Key: gKXAvsWp8iS7yMApheNqv1HbqRfHbfzDwWFuQqMTIQQ=

Note: DO NOT GIVE OUT YOUR DESKTOP PASSWORD. When Terra Data Centers Support needs access you will prompted to allow every time.

Security Prompts

Apple MacOS

  1. System Settings->Privacy and Security

  2. Input Monitoring

  3. Select Allow for the following sections

     

 

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